Once your order is dispatched we will email you the tracking details for your delivery via the email address you entered when you placed your order.
Please allow up to 2 business days before the tracking number is activated.
You will then receive email notifications directly from the carrier updating you on the progress of your order.
If you have placed an order where your items are being sent from multiple locations, you will be able to track all of the parcels separately. Please note that they may be delivered to you on different days and times.
Australian Customers
You can track the progress of your order through the Australia Post website HERE
New Zealand Customers
To track your order through New Zealand Post, please click HERE
Sometimes, in order to fulfill your order it will be shipped from Australia. In this case, please track your order HERE
Still need help?
Live Chat with us Online
Email us online@jag.com.au
Call us on 1800 993 946 (AU) / 0800 767 025 (NZ)