You can check your order status anytime by logging into your account and viewing your Order History — this shows real-time updates on processing, shipping, and delivery.
Once you receive an email confirming your order has been dispatched, you can redirect your parcel through mypost.
Alternatively, if you have placed an Australian Order, you can reach out to our customer care team to contact the courier on your behalf.
Please note our courier partners will make every effort to redirect your parcel, but it is not guaranteed.