Unfortunately, we cannot cancel or make changes to an order once an order is placed.
You can check your order status anytime by logging into your account and viewing your Order History — this shows real-time updates on processing, shipping, and delivery.
You can always return the item(s) once it is delivered/ collected.
- For our Australian customers, please click here for online returns.
Please note purchases from David Jones or Myer would require to be returned at any David Jones or Myer stores.