australian customers
| standard shipping |
free for orders over $99 $10 for orders under $99 |
3-7 business days* |
| express shipping | $15 flat rate (delivery to metro areas only) | 1-3 business days* |
| collect at post |
free for orders over $99 $10 for orders under $99 |
3-7 business days* |
*Once dispatched. Dispatch can take 1 - 2 business days. Please allow up to 4 business days for dispatch during sales and promotional periods.
new zealand customers
| standard shipping |
free for orders over $150 $10 for orders under $150 |
2-10 business days* |
| express shipping | not available | |
| collect in store | not available |
*once dispatched. dispatch can take 1 - 2 business days.
*please note: we endeavour to fulfil your order from a new zealand location. however, should stock be unavailable in new zealand, we will source your items from australia. delivery from australia can take up to 8 - 12 business days.
international customers
| countries | Delivery timeframes |
| usa | 10 business days* |
| canada** | 10 business days* |
| hong kong | 10 business days* |
| singapore | 8 business days* |
| uk | 10 business days* |
| ireland | 13 business days* |
| france | 13 business days* |
| germany | 13 business days* |
*once dispatched. dispatch can take 1 - 2 business days. **we're sorry to advise that delivery to canada has been temporarily suspended. for more information, please click here.