all parcels are delivered with authority to leave. this means the delivery driver will attempt to gain a signature and name if you're home. If you are not home, and there is a safe place to leave the parcel, it will be safely dropped and delivery completed.
if there isn't a safe place, an attempted delivery card will be left and the parcel will be taken to a nearby post office for collection. for better visibility on your delivery, get the free my post app.
residential address
start typing your address and select your address from the options provided. these addresses are verified which will ensure the smooth delivery of your parcel.
if you are unable to locate your address or would like to manually enter your address, you can do so by clicking 'enter address manually'.
business address
start typing your address and select your address from the options provided. these addresses are verified which will ensure the smooth delivery of your parcel. enter the business name in address line 2.
*not available for international customers.
po box
simply enter the po box address in the delivery address section.
*not available for international customers.
parcel locker
enter the address of the parcel locker location in address line 1.
enter the parcel locker number in address line 2.
*not available for international customers.
collect at post
if you won't be home, your workplace doesn't accept personal deliveries, you can't pick up your order from the store, you don't have a po Box or there isn't a safe place to leave your order at home, you can collect your order from the post office.
1. get a free my post account
sign up for a my post account to set up and manage your contact details, delivery and notification preferences.
2. find a post office
search for post offices nearby and select 'parcel collect' as the location type. choose a location from the list and click 'use for deliveries'.
3. shop online
enter your chosen parcel collect address at the checkout.
4. collect your parcel
australia post will send you an sms and email when your parcel arrives at your chosen parcel collect location. For more information, click here.