All purchases made in a David Jones concession store must be returned to David Jones for a refund or exchange, provided the garment meets our return conditions -
- Product is returned within 21 days from date of purchase in store or;
- Proof of purchase is provided with the returned product;
- The garment was not purchased under Final Sale;
- The product is unworn, unwashed and unused, in its original condition with all tags intact;
- For swimwear, all hygiene stickers and tags are intact. Swimwear returns will be assessed prior to any refunds being processed.
Since the garment was purchased in store, our in-store returns policy applies, which means the garment cannot be posted back to us for a refund. All returns must be processed in-store. Please see our full returns policy here.
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