to ensure the speedy dispatch and delivery of your order, we are unable to amend or cancel orders once they have been placed.
once your order is dispatched and you receive your tracking number, you can request a redirection through one of the following options -
- log into your MyPost account and simply update your address;
- contact australia post customer service via live chat, online form or phone;
- contact jag customer care
please note that while every effort will be made to redirect your order, it is not guaranteed.