Online orders must be posted back to our warehouse for a full refund. We cannot process refunds for online orders in our David Jones concession stores.
Please note, at this time we are unable to process exchanges for online orders.
Please see our full returns policy here.
If you are an international customer, please refer to our international returns instructions HERE
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Call us on 1800 993 946 (AU) / 0800 767 025 (NZ)